Wednesday, February 23, 2011

Virgin Members Site Back Online

As most of you probably already know the Virgin Member's Site is back up and running. I would advise people to login to the members area and just make sure all your data is correct. There have been a few people who have missing call and data usage. If you find anything incorrect on your account it'd be great if you could give Virgin a call on their support line and report the problem. The quicker they know about these things the quicker they can fix them.

The other good news is that the app is in perfectly fine shape so I can keep on chugging away at the promised upgrades.

Friday, February 18, 2011

Virgin Members Site Down

As per the title, the Virgin members area is now down for maintenance. If all goes well it should be up on the 22nd around lunch time. Although I have some good news, I fired off a tweet to Virgin Support and they have informed me that it's mainly just a hardware upgrade so hopefully the Virgin Usage Meter shouldn't be effected when the servers come back online, which is great news as I can continue to concentrate on improvements rather than fixes.

I have some good news and bad news, the bad news is that the techs over at Virgin are having trouble with the server upgrades and as of yet the servers are still down. I have been told they came online briefly for a short period of time, which luckily was long enough for Strafer333 to confirm over twitter that the Usage Meter still works after the upgrade. Hopefully the servers will come back online soon.

Wednesday, February 16, 2011

A Little Teaser

There hasn't been as many updates to the Virgin Usage Meter as I would have liked in the last few months. With a new job and a few other projects I've been pressed for time. Well no more, I'm wiping the agenda list so I can put some good hard hours into bring some much needed improvements to the Virgin Usage Meter.

So what is it you can expect in the next couple of months? Well here is a small list of the most important ones.
  • New 2 x 1 customizable widget with 3 different views
  • Auto updating that is no longer be tied to the widget
  • Historical usage statistics
  • Better prepaid support
  • Multiple account support
  • Rollover account support
  • A few other bits a pieces
I can't promise you'll see all the above in the next release but they will appear throughout the next three or four updates.

Monday, February 14, 2011

Virgin System Upgrade

Virgin has notified users via it's members page that it will be doing a systems upgrade from the 19th of February 2011 to the 21st of February 2011. Some of you will recall that Virgin had scheduled the system upgrade for a little under a month ago but was delayed for unknown reasons. Obviously the Virgin Usage Meter won't work during this time. What is worse is that I don't know exactly what a "systems upgrade" for Virgin intails. If it is a website upgrade it's almost certain that my app will no longer work and I will need to release a fix. Depending on how much the webpage changes it could take a day to release a fix to a couple of weeks if they use delayed ajax calls.

I will be releasing an update for the app which will warn people of this and to avoid a market rating plummet I will be removing it from the market over the upgrade period. I hate to do this as it feels like I've left people in the lurch but the alternative is a 1 star rating that will be next to impossible to get back.

I appreciate your patience over this period and I want you all to know that I will be working hard to get a fix up as soon as I possibly can. I will amend and comment on this post when I have any further information on the upgrade itself or the progress on an app fix.